Allow customers to bring their own containers
A refill store allows customers to bring their own containers and purchase products in bulk, reducing packaging waste. You can specialize in liquid refills (like honey, olive oil, and cleaning products), dry refills (like grains, spices, and coffee), or a mix of both.
Packaging
You can sell as refill (customer bring own container) or buy this type of container (disposable) or this type of reusable container. Think of it like plastic bags vs cloth bags in retail store.
Refill (needs to be decanted, bring your own container)
Containers
Dispensers
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Allow customers to bring their own containers and purchase products in bulk, reducing packaging waste (and cost).
As consumers become more environmentally and cost conscious, refill stores (also known as zero waste stores) are gaining popularity as a sustainable alternative to traditional retail. A refill store allows customers to bring their own containers and purchase products in bulk, reducing packaging waste.
Customers bring their own containers (or purchase reusable ones in-store), fill them with the desired product, and pay based on weight or volume.
You can specialise in liquid refills (like honey, olive oil, and detergents / cleaning products, purified water, and personal care products), dry refills (like grains, nuts, spices, and coffee), or a mix of both.
Gravity bins & scoop bins – For dry goods like grains, coffee, nuts, and pasta.
Liquid dispensers & taps – For oils, honey, vinegar, syrups, and cleaning products.
Scales & weighing systems – To measure products accurately.
Storage containers & bulk storage tanks – For keeping stock before refilling.
Labeling system – To provide information on product type, price, and allergens.
POS & stocktaking system – A scale-integrated point-of-sale system for easy transactions.
Bulk products – Sourced from wholesalers or direct from farmers/producers.
Reusable containers – Some customers forget to bring their own, so selling glass jars, bottles, and cloth bags can be an additional revenue stream.
Cleaning & hygiene supplies – To maintain sanitary refilling stations.
Customer brings a container or buys one in-store.
Weighs the empty container (tare weight recorded).
Fills container with the desired product.
Weighs the filled container to determine product weight.
Pays based on weight/volume and takes their refill home.
You can operate as a physical store, a market stall, or even a delivery-based refill service.
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